Legal rules for account and wallets
Our Legal notice explains which account rules apply when you create an account, verify your phone, use the lobby, or ask about a wallet record. Eligibility and access depend on local law, so you should check the rule that applies to your Indonesian location before continuing.
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Payment references can include DANA, OVO, GoPay, QRIS, bank transfer, and virtual account records. We use these details to identify a transaction or answer a status request, not to change the policy that governs your account. The notice also explains how policy wording can be updated,
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how we publish a revised date, and which route you can use when a clause is unclear. If a legal request concerns your account, include the account identifier and the relevant transaction date so we can locate the correct record.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.